Store Policy

our purpose + mission

Through designs we create inspired by authentic messages surrounding adoption, trauma, mental health, abuse recovery, and civil rights, together with trusted production partners, we strive to motivate necessary conversation, educate the public, advocate for more ethical practices, spread awareness, awaken healing, and change lives.

OUR VALUES

  • We value mutual respect, authenticity, self-care, and healthy boundaries.

  • We value equality, inclusivity, and the importance of intersectionality.

  • Adoptees are the most affected in adoption, and we are committed to elevating their voices, first and foremost.

  •  We support the Black Lives Matter (BLM) movement.

  • We stand in solidarity with Black, Indigenous, and People of Color (BIPOC).

  •  We condemn racist belief systems and behaviors that uphold the structural oppression of BIPOC.

  • We reserve the right to refuse sale to and/or work with anyone who displays behavior consistent with racism, bigotry, and/or discrimination of any kind. In the event where a transaction has already been made, a refund will be issued.

Privacy & Safety

Our checkout process is secured by HTTPS / TLS encryption and it is safe for customers to purchase from this site. TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.  We only work with payment gateways that offer the highest level of security certification (PCI DSS Level 1).

Customer privacy is of the highest importance. Your information will never be redistributed or sold.

Payment Methods

- Credit / Debit Cards

INTERNATIONAL SHIPPING

We invite our international customers to shop our Etsy store.  If you would like to purchase an item/s from this store that you don't see on our Etsy store, please send us a message and we will be happy to help!

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© 2020 by Indigo+Swan. All rights reserved.